tech driven. people powered.

Wingman Service

What is Wingman Service?

With the complexity of environments growing, your in-house engineers require a vast range of knowledge, from switching to routing, firewalls to SIEM. This combined with the growing Cybersecurity industry, puts more and more pressure on organisations to hire and retain quality engineers to run the day-to-day operations. When it comes to larger pieces of work or troubleshooting complex issues, this can sometimes go beyond what your own engineers are experienced or comfortable in performing.

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A Wingman Service from SEP2 gives your organisation the ability to plug these gaps, whilst maintaining your internal skillsets and engineers. Our engineers will work alongside your own internal resources to provide backups, support, monitoring, change implementation and incident investigation to your organisation. As we work as part of your internal resources, this gives your own engineers the confidence to perform challenging work knowing they have the backup of some of the industries best engineers. If required, we can perform work and tasks on devices entirely on your behalf, freeing up internal resource to work on other tasks at the same time, increasing the efficiency of your cybersecurity security teams.

Why SEP2?

SEP2’s engineers are second to none. They hold the highest accreditations possible across multiple vendors and have years of experience troubleshooting & maintaining environments from 1 device up to 100s of devices. Our UK (Leeds) based engineers are able to help provide a fast response on the most critical of issues in the largest of environments, giving you the confidence that you are able to speak to someone who will understand your issues and provide swift assistance to your organisation.

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Natalie and Claire at a desk discussing procurement options with the SEP2 logo in the background

Who We Work With

Due to our expertise across a vast range of products, SEP2 are able to provide a Wingman service on a large number of vendors from Check Point & Palo Alto to LogRhythm and more. View our product pages to find out more.

Why Choose Us

Our values inspire and guide us towards cyber security excellence

SEP2 are cyber-security specialists whose success is built on five values:

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We have always worked hard to ensure that we are offering an honest and transparent set of solutions to our clients. This means always prioritising the right solutions to our customers.

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Committed to Good

SEP2 is an honourable organisation guided by a strong moral compass. We live this value with authenticity; it is not about simply ticking a social responsibility box. We understand that we are on the side of ‘good’ in a continuing war against cyber criminality, and that we have a purpose and duty to perform.

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No matter who you talk to at SEP2, you will find someone truly passionate about the sector that they are working in. We are fanatical about the sector – working in cyber security really means something to each and every one of us.

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Tech Driven

Cyber Security is by nature a tech-heavy sector. It is fast-moving and complex. This is why we only partner with vendors that truly understand the sector and have solutions that are tried and tested. We fundamentally believe in our portfolio of vendor solutions.
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People Powered

We understand that the tech alone is not going to provide you with the security you need. It is our job to know these solutions inside-out to ensure they are right for your requirements. We understand that we need to listen and be proactive. We live our ‘people powered’ value and have a proud history of investing in apprentices to help us grow.

Every SEP2 colleague lives these values every day. We have a culture of passionate people who work as a team that will never leave a job incomplete.

Explore more Technology Partners

We align ourselves with world-class cyber-security vendors, whose solutions cannot be bettered. Take a look at our other partners and see what they have to offer your business today.

You're not alone

Tech Driven. People Powered.

Protect your business today

To find out more about how we can secure your organisation against all forms of cyber security attack, get in touch with SEP2 now or sign up to our newsletter.

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Looking for a different service or solution?

We offer a number of services and solutions to help protect you and your business. Take a look below at what else we have to offer. 

Want to know more about our Wingman Service?

Download a copy of our Wingman Service overview for more info and to help answer any questions. 

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Kieron sitting at a desk in the SEP2 office posing for his headshot


Central Response Team Manager

Kieron has been with SEP2 since 2019 and works in our support team.

For Kieron, there is no typical day at SEP2, for one day he can be working through open tickets, another day you could be working on a priority case for the duration of the day, and another day you could be working on an ongoing project, but what Kieron enjoys is that the mix of challenges keeps the role fresh and interesting.

Kieron likes that within the support team everybody works well together, and shares knowledge between every level and are constantly being encouraged to learn.

In his spare time, Kieron’s current favourite hobby is working on his allotment, which gives him a nice change of scenery and a break from technology.

Virtual CISO / Team CISO Service overview

Download PDF

View the PDF to find out more about how we can provide the role of CISO to your organisation.

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